Hi folks, we finally got our hands on the new Linear GD00Z garage door opener Z-Wave controller.
I remember first seeing this product at the ISC show in Vegas back in April and could not wait to get my hands on it.
Today, we tested this device with our test Veras we have determined that it is not ready for use with the Vera Lite controller.
We do have a tech support ticket open with Vera and we will see if we can get this device working with the Vera controllers.
We will let you know how it goes.
UPDATE 17/July: After 2 phone conferences with Vera's tech support they still can not get the GD00Z to include correctly. This time they recorded logs to dissect by higher tech support .
They said that they think the problem is with the Vera's but until they figure out what is the exact problem is, they can not fix it.
They said they were looking into it and would get back shortly.
Bottom Line, hold off on buying one until we know for sure that if the GD00Z will work with Vera.
UPDATE 30/July: After an email update request, this email was sent to me today.
"We are adding support for the Linear Garage door opener over the next couple of weeks.
Our development team is working on adding support for that and once it’s added we will release an update which will allow to work."
I have requested a more accurate date for the availability of this update.
I have also requested if there was anything I can do to our existing Vera's to make the GD00Z work now.
UPDATE 4/Aug: I received a call from Vera today. They said that to use the GD00Z would require you to update to UI7 and it would require a firmware update. They said it should be available within a week.
When asked, "Can I still remain on UI5 and use the GD00Z?" They responded that UI5 would not be supported to make the GD00Z work.
As disappointing as this is, I am on the fence to upgrading to UI7 as some of the app I have installed do not yet work on UI7
As usual I will put any pertinent information this issue here.
UPDATE 27/Aug: On the 25/August, I called and left a message and sent a reply via the support ticket opened for this problem and as of 6:55 on 27/Aug I have received no reply back.
It has been 7 weeks since I opened this ticket.
Update 30/Aug: I received a call from Vera tech support today. They said they still had no date for the UI7 update that will enable use of the Z-Wave GD00Z with their Vera systems. When questioned about the release date of the update, he told me that he had no date again but it was looking to be at least another month or two.
If you need something now, we do have an easy solution for this problem here.
Update 13/Oct: I sent a request to update this still open ticket and received this response from Vera.
"At the moment the Linear GD00Z-1 can be added on the Vera unit but it won’t work as it uses a a new z-wave command class that’s not yet supported by Vera.
Our development team is working on adding support for that and once it’s added we will release a new firmware which will allow the device to work with Vera.
From what I know the Linear Garage Door Opener should work with the next UI7 release which will be released soon but unfortunately I don’t have an estimated date.
I’m very sorry for the inconvenience."